1. Account Security
We ensure your account is secure with multi-layered authentication and strict access policies. Agents must create strong passwords, avoid sharing credentials, and enable two-factor authentication (2FA).
2. Data Protection
All personal and operational data is stored securely on servers located in EU-compliant data centers. We follow GDPR guidelines and encrypt sensitive information to prevent unauthorized access.
3. Access Controls
- Role-based access for agents and admins
- Regular access audits to ensure compliance
- Secure session management with automatic timeouts
4. Encryption Standards
We encrypt all sensitive data both at rest and in transit using industry-standard protocols. SSL/TLS encryption ensures data safety during communication, and AES-256 is used for storage.
5. Monitoring & Alerts
Our platform continuously monitors for unusual activity. Agents and admins receive real-time alerts for suspicious login attempts, unauthorized access, or security breaches.
6. GDPR & Regulatory Compliance
All personal data handled by PIXELMIRACLE LDA/DeliGo complies with GDPR. Agents can request access, correction, or deletion of personal information. We maintain transparent logs and secure processing.
7. Contact
For security inquiries or reporting incidents:
PIXELMIRACLE LDA/DeliGo — Lisbon, Portugal
Email: support@deligo.pt
Phone: +351 920 136 680
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